Inphabot empowers customers through social media messaging, AI and Chatbots !
Allows your customers to search on your product digital assets, at anytime, through their mobile device , without the need of installing a new app.
Connecting customers with sales teams, whenever they need, at the channel of their choice.
Prevent cancelled visits, empowering customers to say when, and how they want to be interacted with. And inform them about upcoming meetings and webinars.
Interact with your customers via their favorite instant messaging channels, and record these interactions in your backend systems!
of Doctors use social media for professional reasons
source: Accenture /New models for pharma engagement with HCPs in a Covid-19 world (2020)
of customers now say customer experience is the number one thing they consider when deciding whether to purchase from a company
source: PwC
of Whatsapp messages get seen within 5 minutes of sending
source: Meta
of customers prefer all virtual or hybrid engagements
source: Accenture
“This pandemic has limited the in-person visits, and doctors are less available to receive pharmaceutical companies representatives.
However, the demand for medical information in regards to new drugs and their applications is still high. So it must be possible that doctors and nurses are still getting the information they need, in their own time, and on the devices of their choice.”
General Practitioner, Barcelona, Spain
“Time is increasingly scarce for doctors. We have little time to receive the pharmaceutical representatives and prefer to be able to read the medical information in digital format, in our free time, calmly to learn all the information.
The possibility of having a digital location where you can access information on demand is something that meets our current needs.”
General Practitioner, Bogotá, Colombia
“Clinical guidelines are constantly updating. Being able to have access to updated information, articles, videos, charts all the time is an advantage.
We doctors are interested in having access to on-demand clinical information, new drugs information, updated clinical and treatment guidelines.”
General Practitioner,
Lisbon, Portugal
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